Compare
Roots HQ vs. CommentSold
Live-selling software for your own audience. Subscription plus a percentage of sales on every tier.
Live/video-commerce software · Last reviewed 2026-10-03 · commentsold.com pricing
What each one actually is
Not the same kind of product.
- Roots HQ
- Connected business headquarters — inventory, customers, events, and money in one system, across every channel you sell on.
- CommentSold
- Live-selling and video-commerce platform with its own storefront, inventory, fulfilment and reporting, aimed at sellers’ own audiences — not a marketplace.
A fair read
What CommentSold does well, and where Roots HQ differs.
Derived directly from the sourced comparison matrix below, not written separately.
Where CommentSold is stronger
- In-person card payments (POS, keyed card entry)"Point of Sale" and "CS Payments" are advertised capabilities. Source: CommentSold — "Point of Sale", "CS Payments", read 2026-10-03.
- Live-stream schedulingLive selling is the core of the product, including pre-recording live sales to sell offline and shoppable clips on the seller's own site. Source: CommentSold — "Live Selling", "Pre-Record Live Sales to Sell Offline", read 2026-10-03.
- Live product spotlight
- Auctions"Live Auction" is an advertised capability, alongside comment-driven claims and auto-invoicing. Source: CommentSold — "Live Auction", read 2026-10-03.
- Claims & holds
- Your own hosted storefrontA "video-first storefront" website with a content management system, plus a branded mobile app for the seller. Source: CommentSold — "Website", "Branded Mobile App", "Content Management System (Website Creator)", read 2026-10-03.
- You own the customer list
- Sell on your OWN site (not a marketplace)
- Product catalog & inventoryInventory Management is one of CommentSold's named product capabilities. Source: CommentSold — "Inventory Management", read 2026-10-03.
- Shipping with live carrier rates + labelsShipping and fulfilment are a real part of the product: shipping labels processed and printed in bulk across multiple orders, carrier and package preferences via FlexLabels, and label handling for auto-combined orders. Limits: FlexLabels cannot be used at the same time as the ShipStation integration. Source: CommentSold Help — Process and Print Shipping Labels in Bulk for Multiple Orders, read 2026-10-03.
- Multi-channel order consolidationSells across Facebook, Instagram and TikTok plus its own webstore and mobile app, with a "Multi-Source" capability and auto-combining of orders. Source: CommentSold — product overview, read 2026-10-03.
- Labels, tracking & status notificationsPacking slips print in bulk with or without labels, barcodes can be printed for package preferences so a scanner creates the label, and tracking flows back into the order. Limits: Bulk packing slips do not support combined orders or combined barcodes; Bin locations do not carry through to ShipStation packing slips. Source: CommentSold Help — Print Packing Slips in Bulk Without Generating Shipping Labels, read 2026-10-03.
- Email campaigns"Marketing Automation", customer loyalty and rewards, and unlimited push notifications are advertised capabilities. Source: CommentSold — "Marketing Automation", "Customer Loyalty and Rewards", read 2026-10-03.
- Social cross-postingSelling runs natively across Facebook, Instagram and TikTok, with "Social Commerce — turn comments into sales" and CommentChat auto-replies and DMs. Source: CommentSold — "Facebook Selling", "Instagram Selling", "TikTok Selling", "Social Commerce", read 2026-10-03.
- Unified sales dashboard (all channels)"Insights and Reporting" is an advertised capability across its selling channels. Source: CommentSold — "Insights and Reporting", read 2026-10-03.
Where Roots HQ is stronger
No rows in the matrix currently credit Roots HQ over CommentSold.
Fees
What CommentSold actually charges.
- Monthly
- $149/mo (Starter) · $249/mo (Starter with AI) · $499/mo (Small Business) · $999/mo (Large Business)
- Commission
- 6% of sales (Starter, Starter with AI) · 5% (Small Business) · 4% (Large Business) — on top of the subscription
- Processing
- Not listed on the pricing page
- Per order
- None listed on the pricing page
- Category exceptions
- None listed on the pricing page
- Promo exceptions
- None listed on the pricing page
Last verified 2026-10-03 against commentsold.com pricing.
Feature by feature
Every sourced row that mentions CommentSold.
Selling & checkout
Marketplace checkout (buyer pays inside the platform's own app)
Roots HQ
Not applicable
Buyers check out on the seller’s own branded checkout — Roots HQ does not operate a marketplace checkout of its own.
CommentSold
—
Not confirmed in CommentSold's official public documentation on 2026-10-03, so not rated.
In-person card payments (POS, keyed card entry)
Roots HQ
Available
Roots HQ runs the till and books the sale against the same inventory as every other channel. The card itself is taken by YOUR connected Square account — Square processes the payment and you remain the merchant of record. Roots HQ records the total, the processor's transaction reference and the payment status; it never stores card details.
CommentSold
Native
"Point of Sale" and "CS Payments" are advertised capabilities. Source: CommentSold — "Point of Sale", "CS Payments", read 2026-10-03.
Live-stream scheduling
Roots HQ
Native
Built in at no extra cost and no separate app — this is how the product ships out of the box.
CommentSold
Native
Live selling is the core of the product, including pre-recording live sales to sell offline and shoppable clips on the seller's own site. Source: CommentSold — "Live Selling", "Pre-Record Live Sales to Sell Offline", read 2026-10-03.
Live product spotlight
Roots HQ
Native
Built in at no extra cost and no separate app — this is how the product ships out of the box.
CommentSold
Native
Built in at no extra cost and no separate app — this is how the product ships out of the box.
Live-only promotions & drops
Roots HQ
Native
Built in at no extra cost and no separate app — this is how the product ships out of the box.
CommentSold
—
Not confirmed in CommentSold's official public documentation on 2026-10-03, so not rated.
Auctions
Roots HQ
Native
Built in at no extra cost and no separate app — this is how the product ships out of the box.
CommentSold
Native
"Live Auction" is an advertised capability, alongside comment-driven claims and auto-invoicing. Source: CommentSold — "Live Auction", read 2026-10-03.
Claims & holds
Roots HQ
Native
Built in at no extra cost and no separate app — this is how the product ships out of the box.
CommentSold
Native
Built in at no extra cost and no separate app — this is how the product ships out of the box.
OBS overlays & QR to buy
Roots HQ
Native
Built in at no extra cost and no separate app — this is how the product ships out of the box.
CommentSold
Limited
A dynamic on-video product overlay is documented; OBS and QR-to-buy were not found in public materials. Source: https://try.commentsold.com/features/live-selling/, read 2026-10-03.
Just-sold ticker
Roots HQ
Native
Built in at no extra cost and no separate app — this is how the product ships out of the box.
CommentSold
—
Not confirmed in CommentSold's official public documentation on 2026-10-03, so not rated.
Business ownership
Your own hosted storefront
Roots HQ
Native
Built in at no extra cost and no separate app — this is how the product ships out of the box.
CommentSold
Native
A "video-first storefront" website with a content management system, plus a branded mobile app for the seller. Source: CommentSold — "Website", "Branded Mobile App", "Content Management System (Website Creator)", read 2026-10-03.
You own the customer list
Roots HQ
Native
Scoped to the customer contact list specifically (see “Data export” below for the exportable proof of this) — not a claim that every business record is exportable.
CommentSold
Native
Built in at no extra cost and no separate app — this is how the product ships out of the box.
Sell on your OWN site (not a marketplace)
Roots HQ
Native
Built in at no extra cost and no separate app — this is how the product ships out of the box.
CommentSold
Native
Built in at no extra cost and no separate app — this is how the product ships out of the box.
Operations
Product catalog & inventory
Roots HQ
Native
Built in at no extra cost and no separate app — this is how the product ships out of the box.
CommentSold
Native
Inventory Management is one of CommentSold's named product capabilities. Source: CommentSold — "Inventory Management", read 2026-10-03.
Shipping with live carrier rates + labels
Roots HQ
Native
Built in at no extra cost and no separate app — this is how the product ships out of the box.
CommentSold
Native
Shipping and fulfilment are a real part of the product: shipping labels processed and printed in bulk across multiple orders, carrier and package preferences via FlexLabels, and label handling for auto-combined orders. Limits: FlexLabels cannot be used at the same time as the ShipStation integration. Source: CommentSold Help — Process and Print Shipping Labels in Bulk for Multiple Orders, read 2026-10-03.
Marketplace sales in one place (eBay & Etsy order sync, limited; Whatnot & Shopify by import)
Roots HQ
Limited
Real and shipped, but narrower than the feature name suggests. See the note on this cell for the specific boundary.
CommentSold
—
Not confirmed in CommentSold's official public documentation on 2026-10-03, so not rated.
Multi-channel order consolidation
Roots HQ
Native
Built in at no extra cost and no separate app — this is how the product ships out of the box.
CommentSold
Native
Sells across Facebook, Instagram and TikTok plus its own webstore and mobile app, with a "Multi-Source" capability and auto-combining of orders. Source: CommentSold — product overview, read 2026-10-03.
Labels, tracking & status notifications
Roots HQ
Native
Built in at no extra cost and no separate app — this is how the product ships out of the box.
CommentSold
Native
Packing slips print in bulk with or without labels, barcodes can be printed for package preferences so a scanner creates the label, and tracking flows back into the order. Limits: Bulk packing slips do not support combined orders or combined barcodes; Bin locations do not carry through to ShipStation packing slips. Source: CommentSold Help — Print Packing Slips in Bulk Without Generating Shipping Labels, read 2026-10-03.
Growth
Email campaigns
Roots HQ
Available
Campaigns are composed, scheduled and sent from Roots HQ against a list you own. Delivery runs through YOUR own SMTP provider, billed to you — Roots HQ does not resell email sending, so deliverability is your provider's, not ours.
CommentSold
Native
"Marketing Automation", customer loyalty and rewards, and unlimited push notifications are advertised capabilities. Source: CommentSold — "Marketing Automation", "Customer Loyalty and Rewards", read 2026-10-03.
Social cross-posting
Roots HQ
Native
Built in at no extra cost and no separate app — this is how the product ships out of the box.
CommentSold
Native
Selling runs natively across Facebook, Instagram and TikTok, with "Social Commerce — turn comments into sales" and CommentChat auto-replies and DMs. Source: CommentSold — "Facebook Selling", "Instagram Selling", "TikTok Selling", "Social Commerce", read 2026-10-03.
Business intelligence
Unified sales dashboard (all channels)
Roots HQ
Native
Built in at no extra cost and no separate app — this is how the product ships out of the box.
CommentSold
Native
"Insights and Reporting" is an advertised capability across its selling channels. Source: CommentSold — "Insights and Reporting", read 2026-10-03.
Bottom line
Should you use Roots HQ instead of CommentSold?
CommentSold is live-selling software for sellers who bring their own audience; it is not a marketplace. It is priced as a subscription plus a percentage of sales, and includes inventory, fulfilment and reporting tools. Vendor purchasing and financial accounting were not found in its public materials.
Root here. Branch everywhere.
Tell us about your business.
Roots HQ is currently welcoming selected businesses into the beta. Every business applies the same way: tell us where you sell and what takes too much of your time — that is how we learn whether Roots HQ fits, and where your setup should start.
What the application is for
- Tell us how you sell, not why you deserve it
- Your application is reviewed by our team
- Standard onboarding is included with every Roots HQ plan.