Products & Store
A full product catalog with the controls you need.
Manage pricing, inventory, categories, and discount rules in one place. The same catalog powers your storefront, live shows, and imported orders.
Product catalog
Set up products once, sell them everywhere.
Each product has pricing, a compare-at price, SKU, UPC, and rich description — plus whatever else that KIND of product actually has, because the detail fields come from a product line you define rather than from a fixed list. The same product record is what customers see on your storefront and what's pulled into live shows.
- Pricing and compare-at price per product
- SKU and UPC fields for inventory tracking
- Product lines with your own detail fields — a ceramic mug and a jar of jam are asked different questions
- Shop Collections for browsing, kept separate from the inventory categories you report on
- Product suggestions surface related items on item pages
Inventory & catalog
Product lines, your own fields, and a shop organised for shoppers.
How stock is described, how it's counted and how it's grouped for browsing all deserve their own answer, and Roots HQ gives each of them one. Product lines decide which details an item is asked for. Inventory styles decide how it's counted — quantity, variants, or genuinely one-of-a-kind pieces. Shop Collections decide what a customer sees, without turning your internal categories into storefront clutter.
- Product lines with your own fields, in ten types, per-field website or internal
- Quantity, variants, or individual one-of-a-kind pieces — per product line and per item
- Duplicate Listing that refuses to copy a SKU, QR code, stock or sales history
- Shop Collections filled by category, by hand, from a source, or by rules
Pricing & promotions
Flash sales and cart discount rules.
Schedule flash sales with automatic rollback when the window closes. Cart discount rules apply at checkout — percentage off, dollar amount off, or free shipping — and the discount engine selects the best valid rule automatically.
- Compare-at price shown to highlight savings
- Flash sales with a start and end window
- Automatic cart discount rules at checkout
- Max-dollar selection: best valid rule applies
Inventory & orders
Track stock and see every order.
Inventory is tracked per product and decremented when orders are placed from any channel. Orders from the storefront, live shows, and marketplace imports all land in the same queue.
- Inventory tracked and decremented on order
- Low-stock visibility in the admin
- Orders from all channels in one queue
- Store can be taken offline instantly — useful during live shows or inventory counts
Reviews
Moderated customer reviews, including photos and video.
Customers can leave reviews with written feedback, photos, and video clips. You review and approve before they appear publicly — so you maintain quality without blocking genuine feedback.
- Photo and video attachments in reviews
- Moderation queue before publishing
- Star rating aggregated on the product page
- No review goes live without your approval
CSV import
Bring your catalog in quickly.
Import products from a CSV file with a guided column-mapping flow. Useful when migrating from another platform or loading a large catalog update.
- Column-mapping UI for flexible CSV formats
- Bulk product creation in one pass
- Review before committing the import
- Works alongside manual product creation
Importing 48 products...
48 created · 0 skipped
See how Roots HQ fits your business.
A guided walkthrough of the platform, mapped to how you sell.