Sage

The assistant that's already inside your business.

Sage helps you navigate Roots HQ, find information, understand your reports, and get things ready to send — without learning a new piece of software first. She isn't another chatbot floating beside your business. She's inside it: she already reads the same connected data you do, and she already knows where everything lives in the app.

Roots HQ Sage side panel open over the dashboard, showing Insights, Ask, Help, and History tabs, with an Insights tab reporting nothing currently needs attention
Sage's panel — Insights, Ask, Help, and History together, always one click away from wherever you're working.

Ask

Ask her anything about your business — and mean it.

Sage answers from a real snapshot of your own sales, inventory, customers, and open insights — not a canned script and not a guess. When a question genuinely needs something outside Roots HQ, like a typical market price, she can look it up on the web, kept separate from your own numbers.

  • Grounded in your real data — sales, inventory, customers, reports
  • Optional web lookup for outside questions, clearly separate from your own numbers
  • If the data isn't there, she says so instead of inventing a figure
  • Every answer is text to read — never an action taken for you
Ask — example

You asked

"Which products are running low, and what sold best last week?"

Sage, grounded in your data

3 items are below your restock threshold. Your top seller last week was Blue Kyanite #A014 — 4 units.

Read-only · nothing sent or changed

Morning Brief

A daily brief that's rules, not a model.

Every six hours, a plain rules engine checks your real numbers — low stock, best sellers, lapsed customers, revenue milestones — and flags what's worth a look. This is not AI, and we don't call it that: no model call happens to produce it, which is exactly why it's fast, predictable, and always available.

  • Rechecked automatically every 6 hours
  • Low stock, top sellers, lapsed customers, revenue milestones
  • Deterministic — the same data always produces the same result
  • Surfaced right on your dashboard as Sage's Morning Brief
Insights — example
Low stock3 items below threshold
Best sellerBlue Kyanite #A014 — 4 units
Lapsed customerNo order in 60+ days

Rechecked every 6 hours · no model call to produce this

Help

Ask "how do I…" and she'll walk you there.

Sage matches what you're trying to do to a curated library of on-screen tours — real, tested walkthroughs, not something invented on the fly. She navigates to the right page and a floating marker points at the exact button or field.

  • A curated, browsable library in Sage's Help tab
  • Matches your question and navigates to the right screen
  • Points at the exact control with step-by-step guidance
  • Covers setup, selling, fulfillment, and more — not a generic FAQ
Help — example

You asked

"How do I set up my site?"

Matched tour: Set up my site

Business info → logo & theme → your web address → add products

Cost & history

Know what she costs, and what she said.

Sage's AI usage is metered per call, in fractions of a cent, and rolls up monthly into your own Ledger as a normal, visible operating expense — not a hidden add-on fee. Every ask and draft is kept in her History tab for 30 days, then pruned automatically.

  • Per-call cost tracked and visible, not estimated after the fact
  • Rolls up into your Ledger like any other business expense
  • History: the last 30 days of what you asked and what she answered
  • Old history is pruned automatically — nothing accumulates forever
AI usage — example
This monthfractions of a cent per call
Rolls up intoThe Ledger, as a real expense
History keeps the last 30 days of what you asked and what Sage answered, then prunes automatically.

The limits, plainly

What Sage won't do.

  • She never sends an email or text, publishes anything, changes a price, adjusts inventory, or moves money on her own. Every draft comes back to you to review and approve first.
  • The daily Morning Brief is a rules engine reading your data on a schedule — it is not a model, and we don't market it as AI.
  • She only answers from your real data and, when you allow it, a web lookup for outside information — she doesn't invent figures that weren't given to her.

See how Roots HQ fits your business.

A guided walkthrough of the platform, mapped to how you sell.